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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tylon

July 7, 2026

5  out of  5
rating by Tylon
"amazing service"
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Andrea Orellana

July 2, 2026

5  out of  5
rating by Andrea Orellana
"Dan was amazing and very helpful!!"
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annie wood

July 2, 2026

5  out of  5
rating by annie wood
"I have always had great experiences with Will Patton's office. Betsy helped me this time and answered all of my million questions."
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Rebecca Rogers

June 25, 2026

5  out of  5
rating by Rebecca Rogers
"Besty is seriously the best. Had an accident a few weeks back and she has been amazing through the whole process. She has answered all my silly and random questions. Cannot recommend her enough!"
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Pamela Reynolds

June 25, 2026

5  out of  5
rating by Pamela Reynolds
"Always a pleasure to work with Betsy & Dan at State Farm. Give them a call. They will take care of you!"
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Chauka Bonner

June 17, 2026

1  out of  5
rating by Chauka Bonner
"This was the worst experience ever with a insurance company when it was time to renew my car insurance they went up. We did not have a ticket or accident then they forgot to add my husband to our car insurance. We did not find out till almost a year later. We bought the house back in July the next year in March the hot water tank busted upstairs and damage my kitchen ceiling. We file a claim, and they dropped us. The first time we filed a claim. Friends had told us that they did them the same way would not recommend State farm to anyone. Betsy was my agent. I cannot believe people work for a company like them you pay your money every month and as soon as you need them, they drop you SAD…."
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Cole Massey

June 9, 2026

5  out of  5
rating by Cole Massey
"Very helpful!!"
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Richard Todd

June 4, 2026

5  out of  5
rating by Richard Todd
"Betsy Melton is my Professional Insurance Account Representative. I have bought and sold many vehicles all of which are insured with State Farm under the very capable leadership of Agent Will Patton and his customer dedicated staff. Betsy is the usually the first person I speak with when I have questions. My questions and requests are answered accurately and concisely. If she cannot give me a proper answer, she immediately steps up a level, gets the information and relays it back to me. She then documents any policy changes so I can verify them on the State Farm app.
Highly recommended!!
Richard M. Todd
Cars to Work Mission
Retired FedEx Pilot"
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April Conerly

May 26, 2026

5  out of  5
rating by April Conerly
"Betsy was super helpful!!!!! She always greets me when I come in and always has a smile on her face."
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Anastasia Conerly

May 26, 2026

5  out of  5
rating by Anastasia Conerly
"Best experience ever! Betsy was AWESOME!! Her customer service is AMAZING! She is very helpful and made the process quick and easy!"
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Destini Nicole

May 22, 2026

5  out of  5
rating by Destini Nicole
"Will is a great agent! Any time I call, he handles everything efficiently. Best decision with an insurance company that I have made thus far."
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James Smith

May 19, 2026

5  out of  5
rating by James Smith
"Ms Betsy has been amazing at helping take care of all our insurance needs and even covered us in areas we didn't think of"
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Lee Allen

May 15, 2026

5  out of  5
rating by Lee Allen
"Stayed late to get the job done"
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Hannah Hatchett

May 1, 2026

5  out of  5
rating by Hannah Hatchett
"Talked to Taylor Laughter, so helpful and nice, got everything I needed taken care of in about 10 minutes on the phone. Great customer service over here at Will Patton State Farm! Keep it up!"
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Jamie Roark

April 29, 2026

5  out of  5
rating by Jamie Roark
"Great staff. Always willing to help. Betsy and Sam and entire staff kind and patient"
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Cory Nelson

April 9, 2026

5  out of  5
rating by Cory Nelson
"Wonderful customer service amd very helpful"
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MrBestPlusFour GodBlessingUs

March 19, 2026

5  out of  5
rating by MrBestPlusFour GodBlessingUs
"Great people they take care what need And help you out and work with you do all understanding and situations. She is a great angel. Betsy"
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Kelsie Seay

March 12, 2026

5  out of  5
rating by Kelsie Seay
"Betsy was absolutely wonderful! I am a young adult trying to figure this life thing, and she assisted me with so much knowledge and patience getting me the best coverage! I feel confident knowing that I was able to make my decision without any pressure or hesitation. Thank you!!!"
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Khyland Ensley

March 9, 2026

5  out of  5
rating by Khyland Ensley
"She was very excellent and helpful today and very kind"
We responded:
"Thank you, Khyland, for your wonderful feedback! I'm happy to know that you found the assistance helpful and kind. If you have any more questions or need further assistance, feel free to reach out anytime."
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Sherman Sutton

March 5, 2026

5  out of  5
rating by Sherman Sutton
"Very excellent 👍 really appreciate everything you alldo for me and my family i wish that I could have signed up forty years ago better late than never and I am very happy being you all customer and also a friend you all treat people like family thank you state farm"
We responded:
"Thank you, Sherman for taking the time to share your experience with us! "
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LA wallace

March 4, 2026

5  out of  5
rating by LA wallace
"The BEST insurance agency!! Super friendly and helpful. Betsy takes great care of her clients."
We responded:
"Thank you, LA Wallace! I'm happy to hear that you find our office to be the best and that Betsy is taking great care of you. We appreciate your kind words and are always here to assist you with any needs. Let us know if there's anything else we can do for you!"
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Valleygirl

March 2, 2026

5  out of  5
rating by Valleygirl
"Betsy is awesome!"
We responded:
"Thank you for your feedback! I'm happy to hear that Betsy made a positive impact on your experience. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Cynthia Holmes

February 27, 2026

5  out of  5
rating by Cynthia Holmes
"Great customer service and I love the reminders"
We responded:
"Thank you, Cynthia! I'm happy you appreciate our customer service and reminders. It's our goal to make your experience as smooth as possible. Let us know if there's anything else we can do for you!"
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neeley bakerd

February 13, 2026

5  out of  5
rating by neeley bakerd
"Dan Pierce made switching insurance a breeze! He was personable, helpful, and transparent! - very pleased!"
We responded:
"Thank you, Neeley! I'm happy to hear that Dan made your insurance switch so smooth and straightforward. We appreciate your kind words and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Morgan Thompson

February 10, 2026

5  out of  5
rating by Morgan Thompson
"Betsy was very friendly and helpful!"
We responded:
"Morgan, thank you for your feedback! I'm glad to hear that Betsy was friendly and helpful during your experience. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"