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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katie Rushing

Katie Rushing

October 5, 2026

5  out of  5
rating by Katie Rushing
"I have been with state farm for many years! Each time I call Besty is very professional and always has everything covered! I would 12/10 always highly recommend her for any of your insurance needs!"
We responded:
"Katie, thank you for taking the time to leave us a review! I'm so happy to hear that Betsy has been consistently professional and helpful with your insurance needs. Your recommendation means a lot to us. We're always here if you need anything else!"
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Kimora Madison

October 2, 2026

5  out of  5
rating by Kimora Madison
"Betsy is amazing! So thankful for her!"
We responded:
"Kimora, thank you for your review! We're glad Betsy made a positive impact. Let us know if you need anything else!"
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Tal McCain

September 30, 2026

5  out of  5
rating by Tal McCain
"Betsy was friendly and courteous and the entire process was fast and easy. I would highly recommend!"
We responded:
"Thank you, Tal! I'm glad to hear that Betsy made the process smooth and pleasant for you. We appreciate your recommendation and are here to help with anything you need. Thanks for choosing us!"
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Jackson-Chandler Kolb

September 30, 2026

5  out of  5
rating by Jackson-Chandler Kolb
"Had a great experience with Will Patton State Farm! Betsy was super helpful, friendly, and made the whole process quick and easy to understand. She answered all of my questions and made sure I had the coverage I needed without making anything feel complicated or stressful. I really appreciated how smooth everything was and would definitely recommend them to anyone looking for insurance in the area!"
We responded:
"Thank you for taking the time to leave us a review! I'm glad to hear that Betsy was able to make your experience smooth and straightforward. It's great to know you felt well-informed and supported throughout the process. We appreciate your recommendation and are here if you need anything else!"
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Britni Johnson

September 29, 2026

5  out of  5
rating by Britni Johnson
"I have said it a thousand time but I would love to say it again! Whenever I need them, they are there to help. I am so happy we chose them almost 4 years ago. Dan has helped me over the last couple of days, navigate when life's curveballs kept happening. He was so kind and patient. His willingness to dedicate time to solve my issue is unmatched and I am so grateful for him. I have at some point talked with the entire staff to help and they always deliver. If you are looking for a Statefarm to trust with real life happening all around us, I definitely recommend this one!!!!!"
We responded:
"Thank you, Britni for taking the time to share your experience with us! "
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Ariel Jackson

September 28, 2026

5  out of  5
rating by Ariel Jackson
"amazing experience"
We responded:
"Ariel, thank you for taking the time to leave us a review! I'm happy to hear you had an amazing experience with our office. We're always here to help if you need anything else!"
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Chellie Chelle

September 22, 2026

5  out of  5
rating by Chellie Chelle
"I’ve been a customer for years; everyone is very professional, courteous, and knowledgeable"
We responded:
"Thank you, Chellie, for taking the time to share your experience with us! "
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Kaleb Kutz

September 18, 2026

5  out of  5
rating by Kaleb Kutz
"Amazing experience, great rate , and great customer service."
We responded:
"Kaleb, thank you for taking the time to leave us a review! I'm happy to hear you had an amazing experience and found our rates and customer service to your liking. We appreciate your support!"
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Rickey Banks

September 11, 2026

5  out of  5
rating by Rickey Banks
"Great insurance company to have"
We responded:
"Rickey, thank you for the 5 stars! I'm happy to know you think so highly of our insurance services. We're here if you need anything else!"
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Keelan Small

September 9, 2026

5  out of  5
rating by Keelan Small
"Was very helpful & patient. Highly recommend!!"
We responded:
"Keelan, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and patient. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Erin Douget

September 4, 2026

5  out of  5
rating by Erin Douget
"Wonderful service and an even better team! Ask for Betsy, she's a gem!"
We responded:
"Thank you, Erin for taking the time to share your experience with us! "
Profile photo of Tiffany Koldenhoven

Tiffany Koldenhoven

September 2, 2026

5  out of  5
rating by Tiffany Koldenhoven
"I can't say enough good things about working with this team. They are always available when we call, never rush us through our questions, and consistently take the time to dig up the exact information we need. It’s rare to find people who genuinely care about making sure you’re completely taken care of, but they go above and beyond every single time. Highly recommended!"
We responded:
"Tiffany, thank you for taking the time to leave us a review! I'm really happy to hear that our team has been able to provide the support and attention you deserve. We always strive to go above and beyond for our customers. We appreciate your recommendation! Let us know if we can help with anything else!"
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Lori Bailey

September 1, 2026

5  out of  5
rating by Lori Bailey
"Very smooth process."
We responded:
"Thank you, Lori! I'm happy to hear that you found the process smooth. We're here to make things as easy as possible for you. Let us know if we can help with anything else!"
Profile photo of Chris Videto

Chris Videto

August 28, 2026

5  out of  5
rating by Chris Videto
"Will Patton and team are always so easy to work with. Always very prompt as well. Betsy helped me adjust vehicles on my policy with ease and was such a pleasure to work with!"
We responded:
"Chris, thank you for your review! I’m glad Betsy made adjusting your vehicles easy and provided a positive experience with my team. Feel free to reach out if you need anything else!"
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Dennis Fruitt

August 24, 2026

5  out of  5
rating by Dennis Fruitt
"Very pleased with the way Betsy took care of me."
We responded:
"Dennis, thank you for taking the time to leave us a review! I'm happy to hear that Betsy took great care of you. We appreciate your support!"
Profile photo of John Murphree

John Murphree

August 21, 2026

5  out of  5
rating by John Murphree
"Taylor was very informative, knowledgeable, and patient. She was great at reaching out to us to following up on any questions we had. She made the process easy. If I find I need additional policies or have friends and family members who need insurance. I will definitely recommend these State Farm
Agents. Thanks for your help, Taylor.!"
We responded:
"Thank you, John! I'm happy to hear that Taylor was able to provide you with such informative and patient service. It's great to know she made the process easy for you. We appreciate your recommendation and are here if you or your friends and family need anything else. Thanks for choosing us!"
Profile photo of Joseph Graves

Joseph Graves

August 19, 2026

5  out of  5
rating by Joseph Graves
"Will Patton and his team are the best! I have serveral rental propeties insured with Will and his office. I had a rental property that needed a roof to be replaced. The adjusters and the State Farm Claim department didn't agree the roof needed to be replaced. Will worked dilligently to have them come back out and respect the roof. I honestly was never concerned that Will wouldn't come through for me. He's told me multiple time that he will always fight to make things right for me with any claims that I may have. State Farm has now agreed to replace the roof on my property after multiple weeks of going back and forth. The last thing the claim rep said to me over the phone " Will you please tell that Will Patton to take a chill pill and stop blowing up my email." This is the kinda folks I like doing business with! You can't go wrong going with this group!!"
We responded:
"Thank you, Joseph! I'm happy to hear that our team was able to support you effectively. We believe in standing by our customers and ensuring their needs are met. Your trust means a lot to us, and we're grateful to have you as part of our office family. Don't hesitate to reach out if you need anything!"
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Tuyet Doan

August 10, 2026

5  out of  5
rating by Tuyet Doan
"She so sweet and work so fast with my policy"
We responded:
"Thanks for posting your review, Tuyet! Our team takes pride in providing prompt, welcoming care for all your auto policy needs, and knowing how pleased you are with our speed means a lot to us. We are here whenever you need us next!"
Profile photo of Kasandra Berry

Kasandra Berry

August 10, 2026

5  out of  5
rating by Kasandra Berry
"I highly recommend my insurance agent! Will Patton and his team (especially Taylor) are always friendly, professional, and so easy to work with. They take the time to understand your needs and make sure you’re getting the best rates and coverage possible. I really appreciate how responsive and helpful they are throughout the entire process. If you’re looking for an insurance agent who truly cares about their clients, I definitely recommend Will!"
We responded:
"Hey, Kasandra! It's truly rewarding to hear your kind thoughts about Taylor and my office. Providing attentive, prompt communication and ensuring your policy details align with what matters most to you is a top priority for my entire team. Thank you for recognizing our dedication and recommending us so highly!"
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don williams

August 6, 2026

5  out of  5
rating by don williams
"Out standing."
We responded:
"Thank you, Don, for your outstanding review! I'm happy to know you had a great experience with our office. We're always here if you need anything else!"
Profile photo of Jennifer Nelson

Jennifer Nelson

July 19, 2026

5  out of  5
rating by Jennifer Nelson
"My husband and I recently decided to change our homeowners and auto insurance and we are so glad we did. If you need insurance, we highly recommend going to see Taylor. She is absolutely wonderful. We feel confident that we will be covered if anything ever arises. She made sure to ask the right questions so that we had coverage for the things we never would have even thought about. She always follows up when she says she will. This has truly been the best experience with an insurance agency we have ever had."
We responded:
"Thank you, Jennifer! I'm really happy to hear that you and your husband had such a positive experience with Taylor. It's great to know she was able to help you feel confident and well-covered. We appreciate your recommendation and are here to assist whenever you need us. Don't hesitate to reach out if you need anything!"
Profile photo of Tracy Y

Tracy Y

July 17, 2026

5  out of  5
rating by Tracy Y
"Best Experience EVER!! I was referred from another sf agent when i moved back to this area. Everytime I’ve needed help, it was fast, courteous and has always been a pleasure dealing with. Definitely recommend for all your insurance needs."
We responded:
"Thank you, Tracy! I'm so happy to hear that your experience with our office has been positive and that we've been able to assist you quickly and courteously. We truly appreciate your recommendation. Let us know if we can help with anything else!"
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Tylon

July 7, 2026

5  out of  5
rating by Tylon
"amazing service"
We responded:
"We love to see feedback like yours, Tylon. Thank you for taking a moment to support our Southaven team!"
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Andrea Orellana

July 2, 2026

5  out of  5
rating by Andrea Orellana
"Dan was amazing and very helpful!!"
We responded:
"Andrea, we appreciate you taking the time to leave us a review! I'm happy to hear that Dan was able to assist you. We're here to make things easy for you. Let us know if we can help with anything else!"
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annie wood

July 2, 2026

5  out of  5
rating by annie wood
"I have always had great experiences with Will Patton's office. Betsy helped me this time and answered all of my million questions."
We responded:
"Hey, Annie! Thank you so much for the wonderful shout-out for Betsy and our office. It's rewarding to know she was so helpful this time around and took the time to answer your questions. Your support means a lot to our entire team, and we are honored to manage your auto insurance!"